GUEST EXPERIENCE · FREE WORD TEMPLATE

Airbnb welcome book template

Give guests arrival details, Wi-Fi, house rules and local tips in one editable Word document.

What's inside

  • Quick-info page: Wi-Fi, check-in and check-out, contacts, emergency 112
  • Arrival, house rules, appliances, pool and emergency sections
  • Local guide and departure checklist

How to use it

  1. Download and open in Word, LibreOffice Writer or Google Docs.
  2. Replace every [bracketed] field and rewrite the sample lines for your property.
  3. Export to PDF or print it for the property.
Template only: sample text is placeholder, not legal, safety or insurance advice. Check local requirements for house rules and guest information. Opens in Word, LibreOffice Writer and Google Docs; layout can shift slightly between apps.

When scattered guest documents stop being enough

Welcome books, check-in lists and messages across files and chats can become hard to keep aligned. Explore the sample dashboard to see a connected workflow.

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CONNECT THE WORKFLOW

When separate documents stop being enough

For a client, we connected booking records, expenses and owner reporting in a custom system. The client saved more than 30 hours a month on administrative bookkeeping and grew its portfolio by 40% in under a year without adding office staff.

Results from one project, not a promise. Growth occurred alongside the change; it is not attributed to the software alone.

ABOUT THIS TEMPLATE

Frequently asked questions

Is this welcome book template free?

Yes. Download the .docx directly without an email address or account, then edit it for your property.

Which apps open the file?

Microsoft Word, LibreOffice Writer and Google Docs all open .docx. Export to PDF when you want a fixed layout for printing or sharing.

Can I change everything?

Yes. The document is fully editable. Replace every [bracketed] field and rewrite the sample lines so they match your property.

Does it cover legal house rules?

No. The text is placeholder only and not legal, safety or insurance advice. Adapt it to your property and check local requirements.

Why bother with a welcome book?

Guests find Wi-Fi, rules and local tips in one place, which cuts repeated questions and sets expectations before arrival.